PharmCentre - Contact/Call centre services

MakroCare’s PharmCentre programs drive product use by supporting customers, consumers, and collecting market intelligence. Our PharmCentre facility employs state-of-the-art telephone/VOIP, IVRS and Internet to manage customer communications. Team members are selected from healthcare and customer service backgrounds.

For the pharmaceutical, biotechnology and medical device industries, we offer:

  • Medical information
  • Product complaints
  • Product hotlines
  • PV case intake management
  • Online support and reporting
  • Patient recruitment
  • Patient retention
  • Patient compliance
  • Clinical IT support
  • One-stop complete triage call center

 

To discuss about customised solutions for your needs.

Please visit us at www.pharmcentre.com or email us at このメールアドレスは、スパムロボットから保護されています。アドレスを確認するにはJavaScriptを有効にしてください