- Profile
- Services
- Drug Development services
- Functional services
- Regulatory Affairs
- Clinical Monitoring
- Site and Patient Recruitment
- Biostatistics and Programming
- Clinical Data Management
- Medical Writing
- Pharmacovigilance
- QA & Compliance
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PharmCenter
- Consulting
- Informatics
- Therapeutic Areas
- Physicians & Investigators
- Patients & Volunteers
- Careers
- News & Events
- pharmaCenter - Contact/call center services:
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MakroCare’s PharmCenter programs drive product use by supporting customers, consumers, and collecting market intelligence. Our PharmCenter facility employs state-of-the-art telephone/VOIP, IVRS and Internet to manage customer communications. Team members are selected from healthcare and customer service backgrounds.
For the pharmaceutical, biotechnology and medical device industries, we offer:
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Product hotlines
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Patient recruitment
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Patient retention
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Patient compliance
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Medical information
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Product complaints
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PV case intake
management
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One-stop complete triage
call center
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Online support and
reporting