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Clinical Quality Services

Clinical Quality Systems address compliance in its entirety: from protocol development to site management and GCP audits, and clinical study reports. In essence, the stronger your Clinical Quality System, the more likely your study will be compliant and able to progress to the next submission phase expeditiously.

Our Clinical QA Services

Our GCP team is made up of subject matter experts in clinical quality and compliance. We can provide the following services and more:


  • Bullet Clinical Quality System design, to include:
  • Risk management
  • Clinical Quality Manuals and Standard Operating Procedures (SOPs)
  • Corrective and Preventative Action (CAPA) design and processes
  • Bullet Clinical Quality System implementation, including:
  • GCP qualifying audits for sites and vendors
  • GCP audits for ongoing trials, routine and/or for-cause
  • Vendor audits including Contract Research Organizations (CROs), Central Labs,Investigational Review Boards (IRBs), and Data Management
  • Bullet Project Management of audits including end-to-end strategy, document review, and system integration


MakroCare provides quality system design and completely independent GCP audits of each of your trial sites and vendors. We can provide comprehensive services tailored to your unique needs, to include:

  • BulletClinical Quality System Design: This generally begins with a gap analysis and, thereafter, a custom plan of services ranging from SOP writing to building a quality framework
  • Within the scope of a quality system or within your own established system, we can contrive a risk-based methodology for GCP audits for vendors and/or sites using either your audit criteria, our own criteria, or a combination thereof
  • BulletAudit Customization: We spend time with you during the contracting process, understanding exactly how you want the audits conducted and providing a best methods approach based on the trial design
  • Bullet Auditor Qualification: MakroCare Group has an extensive Auditor Qualification Program. We qualify all of our auditors to ensure a thorough, accurate, and comprehensive audit is conducted on your behalf
  • Bullet 100% Quality Control Review: All audit reports are QC reviewed and approved by your project manager as well as a member of our leadership team, ensuring an accurate report is delivered in a timely fashion
  • Bullet Fixed Pricing: The consistency of our auditing process enables us to provide you with a fixed price per audit anywhere in the world

We will work with you to identify the appropriate auditor based on your organizational qualification requirements and needs, ensure the auditor is trained on the audit plan, and then conduct an on-site GCP audit of your clinical site, vendor, and quality system, etc. Following an extensive QC review of the audit report, we will provide you with a final GCP audit report.


To learn more about how MakroCare can help your firm with all of your Clinical quality needs, contact us today.

The First Step

Let's talk about how MakroCare can help you