MakroCare has received AI Excellence Award this year for Innovation in Regulatory and Automation areas. Acquisition International Magazine’s annual awards have been highlighting the amazing work done by those firms and individuals whose ceaseless dedication to innovation, customer care and the continued growth and improvement of their businesses has seen them forge ahead of their competitors and raise the bar for performance and results in their industry.
Here is the excerpt of the interview of Mr. Mahesh Malneedi from Acquisition International Magazine.
MakroCare’s success is a result of a 20 year industry journey, in which they have provided their clients with a broad range of knowledge-based contract and consulting services to the worldwide pharmaceutical, biotechnology, and medical device industries. Mahesh tells us a bit more about the journey that his company on, before detailing the typical services that the firm offers.
With the ongoing developments of Artificial Intelligence (AI) and automation, we saw a clear advantage of adapting those in some of the regulatory areas. Subsequently, we started developing AI and automation platforms, making it domain specific areas like Regulatory Affairs (REGal) and Reg Ops Automation (ROA). By effectively turning our knowledge and experience into products and turning this into Automation, MakroCare has helped clients increase their productivity and save costs.
Integral to the success of the firm is the internal culture within the company. Mahesh explains how it feels to have been selected as the Most Innovative Life Science Regulatory & Automation Services Provider in our 2018 Global Excellence Awards. He comments on how this will benefit staff morale and therefore the company in a long-term nature.
Firstly, we are honoured to receive this prestigious Global Excellence Award. Being selected for this award is a great morale boost for our employees, who try their best every day to deliver highest quality services to our clients.
Secondly, these awards reassure both ourselves and our clients that we are progressing on the right path to help this industry’s ultimate customer, the patient.
Intriguingly, the life Sciences industry is quite complex and ever changing. From drug efficacy, the licensing impact to compliance pre- and post-trials, data management, analysis, regulatory acceptance, market potential; the cycle is a tough trail. In order to keep us on our toes, the diverse regulations globally keep changing constantly. Whilst moving ahead with newer solutions and services, we constantly connect and innovate to keep ourselves meet the global growing needs.
Looking towards the future, areas such as Patient Centricity and RWD are taking shape as next generation focus for life sciences industry. These newer areas need a ground up innovation rather than incremental changes. This will lead to several newer opportunities to providers like MakroCare.