Safe Harbour: MakroCare respects individual privacy and values the confidence of its customers, employees, clinical trial participants and business partners.
In accordance with our commitment to protect personal privacy, MakroCare adheres to the principles of the Safe Harbor Framework as developed by the U.S. Department of Commerce in consultation with the European Commission. The seven principles and fifteen Frequently Asked Questions (FAQs) referred to in this policy constitute Safe Harbor privacy framework. These principles and FAQs may be found at: http://www.export.gov/safeharborSCOPE
For purposes of this Policy, the following definitions shall apply:
"Agent" means any third party that uses personal information provided to MakroCare to perform tasks on behalf of and under the instructions of MakroCare .
"MakroCare " means MakroCare , its successors, subsidiaries, divisions and groups in the United States.
"Personal information" means any information or set of information that identifies or could be used by or on behalf of MakroCare to identify an individual. Personal information does not include information that is encoded or anonymized or publicly available information that has not been combined with non-public personal information.
"Sensitive personal information" means personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns health or sex life. In addition, MakroCare will treat as sensitive personal information any information received from a third party where that third party treats and identifies the information as sensitive.PRIVACY PRINCIPLES
The privacy principles in this Policy are based on the Safe Harbor Principles.NOTICE:
Where MakroCare collects personal information directly from individuals in the EU, it will inform them about the purposes for which it collects and uses personal information about them, the types of non-agent third parties to which MakroCare discloses that information, and the choices and means, if any, MakroCare offers individuals for limiting the use and disclosure of their personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to MakroCare , or as soon as practicable thereafter, and in any event before MakroCare uses the information for a purpose other than that for which it was originally collected.
Where MakroCare receives personal information from its subsidiaries, affiliates or other entities in the EU, it will use such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such personal information relates.CHOICE:
MakroCare will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
For sensitive personal information, MakroCare will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. MakroCare will provide individuals with reasonable mechanisms to exercise their choices.DATA INTEGRITY:
MakroCare will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. MakroCare will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.TRANSFERS TO AGENTS:
MakroCare will obtain assurances from its agents that they will safeguard personal information consistently with this Policy. Where MakroCare has knowledge that an agent is using or disclosing personal information in a manner contrary to this Policy, MakroCare will take reasonable steps to prevent or stop the use or disclosure.ACCESS AND CORRECTION:
Upon request, MakroCare will grant individuals reasonable access to personal information that it holds about them. In addition, MakroCare will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.SECURITY:
MakroCare will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. MakroCare keep client's information for three years from the date of last service rendered.ENFORCEMENT:
MakroCare will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that MakroCare determines is in violation of this policy will be subject to disciplinary action up to and including termination of employment.DISPUTE RESOLUTION:
Any questions or concerns regarding the use or disclosure of personal information should be directed to the MakroCare Privacy Office at the address given below. MakroCare will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy. For complaints that cannot be resolved between MakroCare and the complainant, MakroCare has agreed to participate in the dispute resolution procedures of the panel established by the European data protection authorities to resolve disputes pursuant to the Safe Harbor Principles.CONTACT INFORMATION
Questions or comments regarding this Policy should be submitted to the MakroCare Privacy Office by mail or e-mail as follows:MakroCare Privacy Office
New Jersey (HQ), 4 Independence Way, Suite 110,
Princeton, NJ 08540
Phone: (888) 931 0060